Terms and Conditions
Effective Date: April 26, 2026
Introduction Welcome to Prairie Moon Apothekary. These Terms and Conditions ("Terms") govern your access to and use of our website, products, services, online stores, virtual consultations, and any content or resources provided by Prairie Moon Apothekary (“we,” “us,” or “our”). By accessing or using our site, purchasing products, booking services, or contacting us, you agree to be bound by these Terms. If you do not agree, do not use our site or services.
Services and Products Prairie Moon Apothekary provides holistic aromatherapy, custom essential oil blends, Reiki-infused support, energy healing for horses, pets, and people, virtual consultations, and natural wellness products. Product descriptions, pricing, and availability are subject to change without notice. We reserve the right to discontinue any product or service at any time.
Ordering, Payment, and Billing 3.1 Orders: Orders placed through our site are offers to purchase. We may accept or decline orders at our discretion. 3.2 Pricing: Prices are listed in U.S. dollars and exclude applicable taxes and shipping fees unless otherwise noted. 3.3 Payment Methods: We accept major credit/debit cards and other payment methods as displayed at checkout. By providing payment information, you represent and warrant that you are authorized to use the chosen payment method. 3.4 Billing Errors: Notify us promptly of any billing errors. We reserve the right to correct errors and to cancel any orders placed with incorrect pricing.
Shipping, Delivery, and Risk of Loss 4.1 Shipping: Shipping methods, costs, and estimated delivery times are provided at checkout. Delivery times are estimates and not guaranteed. 4.2 Risk of Loss: Risk of loss and title for products pass to you upon our delivery to the carrier. 4.3 International Orders: International shipments may be subject to customs duties, taxes, or import restrictions. You are responsible for any such charges and compliance.
Returns, Refunds, and Cancellations 5.1 Returns: Returns and exchanges are accepted in accordance with our Return Policy. Products must be returned in original condition and packaging unless otherwise approved. 5.2 Refunds: Refunds will be processed to the original payment method after inspection and approval. Shipping and handling fees are non-refundable unless required by law. 5.3 Cancellations: You may cancel standard product orders before they ship. Services such as virtual consultations require at least 24 hours’ notice for cancellation or rescheduling, unless otherwise stated.
Consultations, Recommendations, and Medical Disclaimer 6.1 Consultations: Virtual consultations, aromatherapy recommendations, custom blends, and energy healing sessions are intended for general wellness, relaxation, and complementary support. 6.2 No Medical Advice: Information and services provided do not constitute medical, veterinary, psychological, or professional medical advice. Do not replace professional diagnosis or treatment. Always consult a licensed professional for medical, veterinary, or mental health concerns. 6.3 Allergies and Sensitivities: Essential oils and natural products can cause allergic reactions or sensitivities. Disclose known allergies or sensitivities before use and conduct patch tests as recommended. We are not responsible for adverse reactions resulting from misuse or undisclosed allergies.
Intellectual Property All content on our site, including text, images, logos, branding, product names, and materials, is owned by or licensed to Prairie Moon Apothekary and protected by copyright, trademark, and other intellectual property laws. You may view and print materials for personal, noncommercial use only. You may not reproduce, modify, distribute, or create derivative works without our prior written consent.
User Content and Community Guidelines 8.1 User Content: You may submit reviews, testimonials, images, or other content (“User Content”). By submitting User Content you grant us a worldwide, royalty-free, perpetual, irrevocable, sublicensable right to use, reproduce, modify, publish, and display the content in any media. 8.2 Guidelines: Do not post content that is unlawful, abusive, defamatory, infringing, obscene, or violates privacy. We reserve the right to remove User Content that violates these Terms.
Privacy and Data Your privacy is important. Our Privacy Policy explains how we collect, use, and protect personal information. By using our services, you consent to the collection and use of information as described in the Privacy Policy.
Third-Party Links and Services Our site may contain links to third-party websites, tools, or services. We do not control and are not responsible for third-party content, products, or services. Use third-party services at your own risk and review their terms and privacy policies.
Disclaimers and Limitation of Liability 11.1